TERMS AND CONDITIONS

CREATING A USER ACCOUNT

Your Declaration (IMPORTANT) By creating an account, you are confirming that you are not a PROHIBITED PERSON from possessing firearms or ammunition. This would normally apply to someone who has been to prison. The small print: "It is an offence for someone who is prohibited by section 21 of the firearms act 1968 to have a firearm or ammunition in his possession at any time. Section 21 applies to anybody who has been sentenced to imprisonment or youth custody or detention in a young offender institution for three months or more. The period for which they are prohibited depends on the length of sentence. If the sentence was longer than three years, the prohibition is for life. If the sentence was three months or more, but less than three years, the prohibition lasts for five years from the day of their release. It is an offence for a person to transfer, let or hire, give or lend a firearm or ammunition to someone who he knows or has reasonable grounds for believing to be prohibited by section 21." The maximum punishment for non-compliance is up to 10 years imprisonment. Please ask a member of staff if in any doubt.

BOOKINGS

PHOENIX RANGE TRY SHOOT EXPERIENCE:

Definitions of Terms:

“The Company” or “us” – Phoenix Range Ltd

“You” – the person who makes the booking with Phoenix Range Ltd.

“The group” – All members of the group attending the shooting event including any spectators

“The shooting range” – The shooting range at which your event is held.

1)Descriptions Provided in Promotional Materials

The descriptions of the shooting events given on the Company’s website and other promotional materials are stated in good faith but occasionally it may be necessary to make some alterations to schedules, equipment, instructors or timings. The Company reserves the right to make minor changes to events without notice. If there is a particular aspect of the shooting event, or piece of equipment, or timings that is important to you please contact us prior your attendance and check to avoid disappointment.

2) Prices & Payment

Try Shoots and Gift Vouchers are sold and paid for in full at the time of purchase and cannot be redeemed for a cash amount. The prices advertised for any event can be found upon our website, social media and upon the gift voucher itself.

3) Refund Policy

No refunds are given once the gift voucher has been purchased. However, in the event that the Company cannot provide the shooting event, a full refund may be offered. See (4(V) Cancelation by the Company.

4) Cancelation of the Booking

  1. i) 2 Days or More Notice of Cancellation.

If the Company receives notice that you wish to cancel your booking for whatever reason within 2 or more days prior to the shooting event, the company will re arrange your booking for another time.

  1. ii) Cancellation received less than 2 Days before start time of the event.

If the Company receives notice that you wish to cancel your booking less than 2 days prior to the start time of the event the Company reserves the right to cancel your booking and you forfeit any fee paid.

iii) Lateness and/or “No-show”

If you or the group are more than 15 minutes late from the advised timings within the booking, the Company may deem the event to have been cancelled and you will forfeit any fee paid.

  1. v) Cancellation by the Company

If a shooting event cannot be provided due to circumstances beyond the Company’s control and a suitable alternative cannot be offered, a full refund will be provided.

5) Increasing Group Size

You may increase you’re the number upon your event provided that the Company can accommodate the increase and you have contacted us 2 days prior to the event to advise us of the change. These additional bookings will need to paid for in full prior to the event.

6) Reducing Group Size

Any no shows or bookings not notified to us as cancelled within 2 days prior to the booked event will forfeit any fee paid.

7) Accidental Damage to Property and/or Persons

Any accidental damage to persons or property caused by members of your group whilst at, or en route to, the shooting range is their personal responsibility and the Company accepts no liability either directly or i directly for such damage unless it is due to the negligence of the Company.

8) Alcohol & Drugs

If you or any member of the group are or appears in the judgement of instructors to be under the influence of alcohol or drugs will be excluded from the shooting range for the duration of the event for the safety of others present at the shooting range. No refund will be made for group members who are excluded from the event for this reason.

10) Safety on the Range

For the safety of all members of the group any behaviour at the shooting range deemed to be unsafe by instructors, whether intentional or unintentional, will not be acceptable. If an instructor believes that the behaviour of one or more members of the group is a risk to others they will be excluded from the range for the duration of the event. No refund will be made for group members who are excluded from the event for this reason.

Range safety procedures must be respected at all times. You will receive a safety briefing before shooting or handling guns. If any of your group are unsure about anything in this safety briefing or anything else regarding range safety you must ask your instructor.

Ear and eye protection are provided at no extra charge and must be worn at all times whilst live firing is in progress. This applies whether you are shooting or observing.

All members of the group will be asked to sign a disclaimer statement at the shooting range before they can proceed with the event. These disclaimer statements are updated from time to time. If you wish to view these prior to making your reservation contact the Company to request a copy of the latest disclaimer statement.

11) Prohibited Persons

By accepting these terms and conditions you accept responsibility for confirming that neither you nor any other member of your group is prohibited under section 21 of the firearms act 1968 from using firearms, nor has a history of serious alcohol and/or substance abuse, nor is suffering from serious mental illness. If in doubt please seek advice from a member of staff before attending.

12) Identification

All of the shooting ranges we use require valid identification such as passport or drivers licence for each member of the group handling firearms. If any member of the group does not bring their valid identification to the range they may not be allowed to take part in the event. Please check that all members of your group have their identification with them before they set out for the range. Refunds cannot be made for individuals who fail to bring valid identification.

13) Minimum Age Limits

The person making the booking must in all cases be 18 years or older. If accompanied by a parent or legal guardian, young people between 8 years old upwards can take part in advertised shooting events, but it may be necessary to provide alternative types of guns or ammunition and instruction to those advertised on the website to account for smaller hands and different physical strengths. In all cases you must inform the Company when making the booking the ages of the Gift Voucher recipients.

14) Confidentiality

Any information collected in the application process is treated in confidence and will not be transferred to any outside party other than on a very strict need-to-know basis. To be specific, your name and your mobile telephone number will be sent to the senior instructor responsible for running the event so that they have a contact in the event of a problem or emergency at the shooting range.

 

15) Photographs and Testimonials

The Company reserves the right to publish on its web site or other publicity materials any photographs or testimonials that are voluntarily sent to the Company by members of the group. Unless told otherwise the Company assumes that when it receives such photographs or testimonials the person sending them has obtained permission to place them in the public domain from any members of the group that appear in them.

16) Health

All members of your group should be aware that shooting, as with other sports, will make some physical demands on individuals. Whilst instructors will endeavour to work around physical restrictions and disabilities, individual group members are expected to be in good general health. If any of your group have any doubts about their physical ability to undergo their chosen event they should consult their doctor before making a booking.

17) Pregnancy

At the time of writing there is some evidence to suggest that shooting firearms whilst pregnant may damage the hearing of unborn babies, therefore we strongly discourage pregnant women from participating in our shooting events, or if spectating, from entering the immediate live fire area where hearing protection is mandatory. Under UK law we cannot ask customers if they are pregnant at the time of booking, so you should be aware that those who choose to participate in our shooting events whilst pregnant do so entirely at their own risk.

18) Complaints

It is important that any complaints about our shooting events, including any safety issues, be made directly to the Company instructor on the day that the problem takes place to allow staff the opportunity to address the issue as it arises. If the issues cannot be adequately resolved on the day of the event you should put your complaint in writing to the Company (either by letter or email) giving full details of the complaint within 21 days of the event. The Company views complaints as opportunities to improve, and we will thoroughly investigate all complaints on your behalf. Any complaints should, where possible, be channelled through you (the person making the booking) rather than individual group members contacting the Company separately.

TERMS OF WEBSITE USE

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

RELIANCE ON INFORMATION POSTED & DISCLAIMER

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

INFORMATION ABOUT US

Phoenixrange.co.uk is a site operated by Phoenix Range Ltd ("We"); we are a company registered in England and Wales under registration number 09520415. Our registered office is 39-43 Bridge Street Swinton Mexborough S64 8AP. We have other offices at Unit 1a Humberside Way, Carlton Industrial Estate, Barnsley. S71 3RN.

ACCESSING OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

OUR SITE CHANGES REGULARLY

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

OUR LIABILITY

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  •  loss of income or revenue;
  •  loss of business;
  •  loss of profits or contracts;
  •  loss of anticipated savings;
  •  loss of data;
  •  loss of goodwill;
  •  wasted management or office time; and
    for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

LINKS FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

JURISDICTION AND APPLICABLE LAW

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

YOUR CONCERNS

If you have any concerns about material which appears on our site, please contact info@phoenixrange.co.uk